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bulletPress
bulletFeatured in PMI Today Newsletter, Mar. 2009 - [view]
bulletPMI MENA Chapter blog post, Oct. 2012 - [view]
bulletPM World Library social media, Jul. 2014 - [view]

 
bulletAudio / Video
bulletVideo recording of talk at MEET ICT conference held in Bahrain in June 2011. Talk is titled "Overview on the ITSM Industry". [watch]
bulletVideo recording of a webinar titled "OPM3 Awareness Session" that was held on Jun. 15th, 2013 to the public online. Presentation slides in English, and commentary in Arabic. [watch]
bulletVideo recording of a webinar held with PMI Organizational Project Management Community of Practice (OPM CoP) on Jun. 19th, 2013 on my previously published paper titled "CMMI and OPM3 as Maturity Appraisal and Improvement Models". [Arabic: watch] [English: watch]
bulletA series of webinars on ITSM and ITIL with ManageEngine Corp. featuring their software tools, presented to the Middle East regional audience:
Arabic Webinars:
bulletWebinar #1 (Aug. 2013): ITIL Overview [watch]
bulletWebinar #2 (Sep. 2013): Getting Incident and Problem Management Right [watch]
bulletWebinar #3 (Nov. 2013): Implementing Change Management - Hands on approach [watch]
bulletWebinar #4 (Dec. 2013): Service Catalogue - Overview and Implementation [watch]
bulletWebinar #5 (Mar. 2014): Essential CMDB / CMS [watch]
bulletWebinar #6 (Apr. 2014): Release / Project Management [watch]
bulletWebinar #7 (May 2014): Success is How You Report - Everything About Reports / Metrics / KPIs [watch]
bulletWebinar #8 (Jun. 2014): How to get adaptation, adoption, and implementation in the incident management process? [watch]
bulletWebinar #9 (Jan. 2015): Critical Success Factors in the implementation and continuous improvement in the Problem Management Process [watch]
bulletWebinar #10 (Jul. 2016): Service Desk Tutorial - Introduction [watch]

English Webinars:
bulletWebinar #1 (Feb. 2015): ITIL Overview [watch]
bulletWebinar #2 (Aug. 2015): How to organize your Service Desk to deliver quality services? [watch]
bulletWebinar #3 (Nov. 2015): Service Management for Cloud Services [watch]
bulletWebinar #4 (Jul. 2016): Service Desk Tutorial - Introduction [watch]
bulletWebinar #5 (Aug. 2016): Service Desk Tutorial - Setting up your Service Desk [watch]
bulletWebinar #6 (Sep. 2016): Service Desk Tutorial - Operating your Service Desk [watch]
bulletWebinar #7 (Oct. 2016): Service Desk Tutorial - Evaluating and Improving your Service Desk [watch]

bulletVideo recording of a webinar titled "Business Transformation through Enterprise Architecture" that was held on Apr. 28th, 2015 to the public online. Presentation slides in English, and commentary in Arabic. [watch]
bulletVideo recording of a webinar titled "ISO Standards for Project Management - Theory and Use Cases" that was held on Nov. 1st, 2015 to the public online. Presentation slides in English, and commentary in Arabic. [watch]
bulletVideo recording of presentation at Conference on Modern Trends in Managing and Funding SMEs, organized by Arab Administrative Development Organization (ARADO), at Yarmouk University, Jordan, May 2016. Talk is titled "Evaluating Maturity Level of Project Management Practices". [watch - Arabic speaking]

 
bulletPhoto Gallery
bulletVisit photo gallery [visit]
bulletMeeting at MUST University [view]

 

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